Turn happy customers into 5-star reviews

Build a Reputation That Wins More Business

We help you grow it, protect it, and showcase it — on autopilot.

📍 Fast. Proven to icrease Google ratings within weeks.

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Real Local Results

System used by electricians, plumbers, clinics & home services Australia-wide.

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AI-Powered Follow-Up

Every happy customer is asked for a review at the perfect moment.

Excellence

Negative Feedback Filtered

Private escalation prevents public damage.

Excellence

Boosted Ratings

Clients see 30–60% more 5-star reviews in the first 90 days.

Your Reputation Is Costing You Business — Even If You Don’t Realise It

People trust reviews more than websites, ads, or awards.

If you don’t manage your reputation, Google, your competitors, and customers will do it for you.

Not Enough Positive Reviews

  • Customers forget to leave reviews

  • Staff don’t have time to follow up

  • You do great work but don’t get credit for it

  • Competitors with weaker service rank higher simply because of more reviews

Outcome:

Lower ranking. Lower trust. Lower enquiries.

Negative Feedback Goes Public

  • One bad review can tank conversions

  • Complaints sit unanswered

  • No system to resolve issues privately

  • Harsh or mistaken reviews stay visible

Outcome:

Lost jobs before customers even speak to you.

Reputation Looks Inconsistent

  • Reviews spread across multiple sites

  • Ratings don’t match your real quality

  • Outdated responses look careless

  • No one managing brand perception

Outcome:

You look unreliable — even if you're not.

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Your Reputation Should Reflect the Quality of Your Work

We make sure it does — automatically.

How We Build, Protect, and Grow Your Reputation

A complete, automated system that increases reviews, prevents damage, and boosts local trust.

AI-Powered Review Requests

Turn happy customers into 5-star reviews on autopilot.

More replies → more reviews → higher rankings.

  • Automatically sends review requests after jobs, visits, or appointments

  • Uses SMS/email/chat so customers can review in 2–3 taps

  • Timed to hit when satisfaction is highest (not days later)

Outcome:

You get a steady, predictable stream of new 5-star reviews without your team doing anything manually.

Negative Feedback Protection

Catch problems privately before they damage your rating.

  • Filters unhappy responses into a private feedback flow instead of a public review

  • Flags urgent issues so your team can respond fast

  • Gives customers a direct channel to vent and resolve, not attack your rating

Outcome:

Fewer public 1–3 star reviews, more issues handled quietly, and a cleaner public profile.

Multi-Platform Review Growth

Look strong wherever customers are checking you out.

  • Directs happy customers to your most important review platforms

  • Balances review volume across Google, Facebook, and niche/local directories

  • Prioritises platforms that impact ranking and conversion for your niche

Outcome:

You look consistently trustworthy across all the places customers research you—not just on Google.

Automated Review Replies

Professional responses to every review, without lifting a finger.

  • Auto-generates on-brand replies to new reviews (good and bad)

  • Uses different tones for praise, suggestions, and complaints

  • Can escalate sensitive reviews to a human with a recommended response template

Outcome:

You look present, professional, and responsive—boosting trust with future customers and sending the right signals to Google.

Reputation Dashboard & Alerts

One place to see your entire reputation at a glance.

  • Central dashboard for reviews, ratings, volume, and trends

  • Instant alerts when new reviews or issues appear

  • Simple reporting so you can see improvement over weeks and months

Outcome:

You’re never in the dark. You know exactly how your reputation is moving—and what it’s worth to your business.

Social Proof Amplification

Professional responses to every review, without lifting a finger.

  • Auto-syncs top reviews to your website

  • Adds rotating review carousels and badges

  • Pushes fresh social proof into landing pages + lead funnels

  • Dynamically updates so your best quotes display first

Outcome:

Your strongest social proof is visible on every page—boosting conversion rates across your entire funnel.

Our Process in Four Simple Steps

A simple, streamlined workflow that delivers results fast — with no extra admin.

1

Reputation Audit

We review your ratings, platforms, risks, and opportunities.

2

Setup & Integration

Plug into your CRM, booking system, or job software.

3

Automated Review Engine Goes Live

Review requests, filtering, responses — all fully automated.

4

Track & Grow

Weekly reports show review growth, sentiment, and rating changes.

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Become the Number #1 Choice in Your Area

Your next customer is already checking your reviews.

Frequently Asked Questions

How quickly will I see results?

Most businesses see new reviews within days; ratings improve within weeks. The number is dependent on how many contacts/past customers you have in your database.

Will AI respond to reviews for me?

Yes — professionally and on-brand. We will design and agree upon the communication messages that suit your brand, company and industry.

Can you remove negative reviews?

We can’t remove them, but we prevent most from ever going public. And how you handle reviews is very important, ignoring bad reviews is not appropriate and we will ensure that a process is in place to improve your brands reputation.

Does this work for multi-location businesses?

Yes — each location gets its own reputation engine.

Does this work if I have multiple locations?

Yes — each location gets its own optimised profile and geo coverage.

Do I need special software?

No — everything runs inside Linkai Digital's system. You may wish for integration with your existing CRM or other system, we can discuss based on your needs. Majority of systems have integration solutions for real time integration.